FAQs

HOW DO I REGISTER FOR A COURSE?

It is quick and easy to register for our summer programme and courses.  Just click on the ‘Apply’ tab on the course page and input your details.  You will need to pay a £25 non-refundable administration charge.  This will guarantee you a place and welcome pack.  A member of the team will then get in touch with you to complete the full registration paperwork and application process.

 

WHEN DOES THE SUMMER PROGRAMME START?

  • 12 weeks summer programme 05 June – 01 September 2017

  • 6 weeks summer programme  17 July – 01 September 2017

*dates maybe subject to change

HOW FAR IN ADVANCE DO I HAVE TO MAKE MY BOOKING?

There are limited spaces on each course; to avoid disappointment early registration is recommended.  However there is no time limit to booking your place. 

HOW MUCH DOES EVERYTHING COST?

You’ll pay your courses fees to us, and book accommodation through another company; prices may vary, but on average your course, accommodation (including food/transport) should come in under £550 per week.  This is price matched against similar summer school programmes with competitors which cost around £570 per student per week. 

HOW MUCH WILL ADDITIONAL ENGLISH LESSONS COST?

We offer extra English language lessons with qualified TEFL English Teachers if students need extra English language support.  Lessons cost £30 per hour.  We also offer small group classes at £15 per hour.  Classes will be tailored to individual’s needs focusing on improving proficiency in written and spoken English.

WHERE ARE THE TRAINING COURSES DELIVERED?

All our courses are delivered in existing London based university campuses.  We plan to run courses in central London, New Cross and East London Docklands.

 

ARE THE COURSES ACCREDITED?

UKDT is a Social Enterprise affiliated with the accreditation body Social Enterprise UK.  We can offer International Colleges accredited course units with NACEFE (Northern Advisory Council Further Education) and other UK accreditors.  Students that successfully complete our course will receive a certificate outlining the units passed.  Our general short courses are not accredited; however they have been produced to the highest standards by qualified teachers and academics currently working in Higher Education.

Our summer programmes exclusively promote professional career advancement through combining classroom with work place vocational training.

 

DO YOU ARRANGE WEEKEND EXCURSIONS?

UKDT do not arrange excursion- but we work closely with sightseeing companies and the department for UK Tourism to secure discounted rates for our students to go on exciting trips during their visit to the UK.

 

WHAT IF THE LEVEL OF THE CLASS IS TOO LOW/TOO HIGH?

Our courses are designed to quickly identify learning streams so that we can pitch and pace lessons accordingly. Differentiated training (teaching at different levels in the same class) is a teaching technique we use.  Don’t worry- we also offer extra English language support- so everyone will access the curriculum and excel.

HOW MANY STUDENTS ARE IN THE CLASSES?

Maximum class size is 25; with lots of individual and smaller group work

HOW MUCH MONEY WILL I NEED FOR DAY-TO-DAY EXPENSES?

You will pay upfront for your course and accommodation (which includes food) so daily expenses will be minimal.  You should consider having around £5-£10 cash if you wish to get extra refreshments and magazines etc.  There will be an opportunity for you to go shopping in London’s amazing retail outlets and markets.  

WILL STUDENTS NEED TO BRING THEIR OWN COURSE BOOKS?

All learning material is provided included access to software and digital platforms.  Students should bring a note pad and pen to take notes and record helpful tips.

ARE THE COURSES SUITABLE FOR STUDENTS WHO SPEAK LIMITED ENGLISH?

Our courses do require intermediate to advanced English proficiency. We generally require a minimum IELTS score of 4.5 or equivalent.  Our admissions team can provide you with access to an online test to assess your level when you register. 

There is an option for you to begin with English language support- then progress onto the Professional Marketing and Internship programme

WILL STUDENTS PRACTICE THEIR ENGLISH THROUGHOUT THE COURSE?

Yes!  You will be learning, speaking and writing in English, as well as living with a British family and visiting local attractions and shops.  It will be a great opportunity for you to pick up nuances and greater insight into modern British culture. 

HOW IS THE STUDENT’S PROGRESS CHECKED?

Trainers teach and assess students on every unit.  We maintain high standards therefore you will need to ‘Pass’ each unit by demonstrating you understand core concepts and that you can produce work that meets professional standards to have it shown on your certificate at graduation.

WHAT ITEMS/INFORMATION WILL THE STUDENTS NEED TO BRING?

You will receive information packs with all the information needed to prepare for your trip.  Generally you’ll need to bring comfortable clothing, your laptop, note book and mobile phone (no other valuables); a full list will be emailed to you before you arrive. 

 

HOW CAN PARENTS CONTACT THEIR CHILD?

We have a dedicated ‘Wellbeing Officer’ who will be a point of contact for parents/carers.  Students will also be able to communicate by telephone and emails.  Guidance on this will be included in your joining information. 

WHAT IF THE STUDENT HAS A MEDICAL CONDITION/ALLERGIES/DIETARY REQUIREMENT?

You will document medical and dietary information on your application.  Our staff will ensure key information is cascaded to support student’s needs during their visit. 

WHAT HAPPENS IF A STUDENT BECOMES ILL?

All students will need valid travel health insurance (if non-European) or an EHIC (European Health Insurance Card) to access medical treatment.  Our Wellbeing Officer will monitor the situation and help students that may become ill or that have an accident. 

 

WHAT IF THE STUDENT BECOMES HOME SICK?

Usually home sickness passes quite quickly due to the busy course schedule.  In this event our Wellbeing Officer will provide support to ensure the student is able to quickly overcome any feelings of detachment/anxiety.  

 

DO STUDENTS REQUIRE TRAVEL INSURANCE?

We recommend students take out travel insurance so that you can be covered for more than health related situations.  You may wish to get cover for potential accidents, loss of personal possessions, travel delays etc.  

CAN WE PURCHASE TRAVEL INSURANCE FROM UKDT?

No we do not provide travel insurance.  Our admissions team will be able to support you to select a suitable policy for the trip. 

 

WILL STUDENTS REQUIRE A VISA TO TRAVEL TO THE UK?

Currently European students do not require a visa.  Students coming from outside the EEA (European Economic Area) will need a UK visit visa.  You will not be engaging in paid employment- therefore a short-term visit visa should be fine. 

 

WHAT HAPPENS AFTER I HAVE BOOKED?

Once you have booked onto the course you will be contacted by our staff at various stages to help you get ready for your trip.  The main stages are registration, application process, key dates communications with the admissions team and then a ‘Warm Welcome’ when you arrive.

 

WHO CAN I SPEAK TO ABOUT A BOOKING?

You can contact our team by emailing: info@uktraining.co.uk   We will then arrange a call or video call with you within 72 hours. 

 

WHAT DEPOSIT IS REQUIRED?

A 50% deposit is required when you complete the application process.  You can then arrange to pay further instalments.  The course fee has to be paid for in full no later than 7 days before the start date.

 

WHAT PAYMENT OPTIONS ARE THERE?

You can pay via our website using a credit card / debit card or paypal account.  We also accept bank transfers. Unfortunately we do not accept cash or cheques. 

You can pay in full or pay a deposit- with nominated instalments to complete the balance over a period of time. 

 

WHAT IS THE CANCELLATION POLICY?

  • Whilst every effort is made to limit the costs incurred by cancellation, the following maximum scale of charges will apply to persons withdrawing from a group after the deposit has been paid.

  • Notification 6 weeks before travel UKTG retains 50% deposit

  • Notification 2-5 weeks before travel UKTG retains 100% deposit

  • Notification 2 weeks before travel UKTG retains 100% of total fees

  • We understand that unforeseeable situations do occur, in this event we would work with you to ‘defer’ joining the course until the next year- with fees retained. 

ANY QUESTIONS?

Please email them to: info@digitaltraining.co.uk

  • White Facebook Icon

Katong Shopping Centre
865 Mountbatten Road #01-45 Singapore 437844

    assist@whiteangelcare.com.sg

© WhiteAngel 2020